About the WD Desktop Drives (My Book)
WD My Book desktop drives offer large storage for home and office backups.
Common WD Desktop Drives (My Book) problems we fix
| Problem | Service |
|---|---|
| Drive not powering on | WD Hard Drive and SSD Warranty Service |
| Not detected | WD Hard Drive and SSD Warranty Service |
| Unusual noise | WD Hard Drive and SSD Warranty Service |
| Disconnecting by itself | WD Hard Drive and SSD Warranty Service |
Not sure what is wrong? Bring your desktop hard drive in, and a technician will diagnose it and explain the fix before starting.
How it works
- 01Walk in or book
Visit Monday to Saturday, or book a visit online, by call or on WhatsApp.
- 02Diagnosis
A technician checks the device and explains the fault to you.
- 03Estimate and approval
You get the cost and expected time before work starts.
- 04Repair and handover
Repaired with genuine parts, tested, and handed back to you.
Genuine parts and warranty: As an authorised WD service centre, we use genuine WD parts. In-warranty repairs follow WD's policy.